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FAQ

How We Work

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

Billing & Pricing

Packages That Suit You

Accepted Payment Methods

We understand that everyone has different budgets, which is why we offer a range of packages to suit your needs. Our pricing is transparent and we don't have any hidden fees. We accept a range of payment methods including cash, credit card, and bank transfer.

Cancellation Policy

We understand that sometimes things come up and you may need to cancel your cleaning appointment. We require at least 24 hours notice for cancellations. If you cancel within 24 hours of your scheduled appointment, you may be charged a cancellation fee.

Satisfaction Guarantee

At My Site, we are committed to providing the best possible cleaning services to our clients. If for any reason you are not satisfied with our services, please let us know and we will do everything we can to make it right.

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